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Your search for 'customer journey' returned 113 results
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Fitness testing and body scanning is
becoming a must-have for gyms. HCM
gives the low down on the latest systems
HCM issue 1 2019
Could health assessments be the ultimate retention solution, asks Steph Eaves
HCM issue 6 2023
Move Consulting’s director on the challenges and opportunities for operators looking to appeal to a diverse membership
HCM issue 2 2021
We talk to the founder of Sparkd Fitness, an innovative gym experience bringing combined brain-body training to the wider population
HCM issue 9 2023
The CEO and chief experience officer of Until explain their plans to develop the first chain of members' clubs with workspace for fitness professionals
HCM issue 10 2021
New digital gym floor offerings are delivering more functionality for consumers
HCM issue 5 2023
Suppliers of member payment software
share the ways they’re helping clubs to
maximise revenue
HCM issue 7 2019
Danish entrepreneur Rasmus Ingerslev on his recent appointment as IHRSA chair
HCM issue 11 2016
HCM columnist, Jak Phillips, shares his
impressions and learnings from the recent
FIBO China event in Shanghai
HCM issue 9 2019
How authentic member communication
can help to improve retention rates
HCM issue 11 2017
From Third Space in London to The
Wall in Los Angeles, we look at the
latest software partnerships
HCM issue 4 2019
Kerzner International has ushered in a new era of wellness-centric hospitality and unveiled its
highly-anticipated flagship Siro resort in Dubai.
news •
26 Feb 2024
The co-founder of Happy Finish explains how the future of fitness could look with ‘digital-first’ wellness prescriptions and fully immersive experiences
HCM issue 6 2022
The co-founders of Studio Society talk about taking immersive fitness global and how their new CoverMe app is connecting group-ex instructors to work
HCM issue 9 2023
Inspiring better health and
wellbeing for Suffolk communities
HCM issue 2 2020
BH Live has overhauled its Pyramids Centre
in Portsmouth with support from Technogym,
creating the area’s most cutting edge venue
HCM issue 2 2022
Denbighshire Leisure MD Jamie Groves, explains how a partnership
with Technogym and Alliance Leisure has led
to the creation of a raft of new offerings
HCM issue 3 2021
Life Fitness is helping its
customers to create unique
clubs all around the world
HCM issue 9 2022
We hear from Ian Fytche on the power of active lifestyles, Mel Spooner who’s championing exercise for cancer recovery and Marc Jones who’s cautious about staffless gyms
HCM issue 11 2022
Refurbishments require huge capital investment, so how do clubs make the most of them when complete?
HCM issue 3 2014
An overview of Gladstone’s integrated solutions, from eyeQ to Join@Home, and Plus2 to Learn2
HCM issue 5 2016
How can operators ensure members feel a continual sense of improvement that keeps them coming back for more?
HCM issue 6 2022
Dave Asprey, Silicon Valley hacker and the
creator of Bulletproof coffee has developed
a boutique fitness studio, which uses
technology to upgrade members’ health
HCM issue 5 2019
The founder of the Bristol Co-operative Gym shows us how his club model is creating a more inclusive approach to community health and fitness
HCM issue 8 2022
Fitness powerhouse Rainer Schaller, CEO of RSG Group, has opened Heimat in LA, combining a luxury gym with a private members’ club
HCM issue 7 2022
The industry catalyst has released a new
book: Building a Badass Boutique
HCM issue 3 2020
The pioneering fitness entrepreneur tells us how he’s injecting science and style into his latest venture in New York City
HCM issue 7 2023
The MD of Next Gen Australia talks about creating the ultimate destination lifestyle model, and what’s coming next in the company’s expansion
HCM issue 1 2022
Latest News
Sport England’s This Girl Can team has launched a new campaign, Let’s Get Out There, ...
Latest News
Improving physical strength and fitness, mental health and confidence are the main reasons for joining ...
Latest News
Speaking to HCM, global CEO of Lift Brands, Ty Menzies, has confirmed that the company ...
Latest News
Planet Fitness has announced the repurchase of 314,000 shares at a rate of US$20 million. ...
Latest News
Xponential Fitness today indefinitely suspended founder and CEO, Anthony Geisler, saying it had been notified ...
Latest News
Fast Fitness Japan, master franchisee of Anytime Fitness in Japan, has acquired Eighty-8 Health & ...
Latest News
Xplor Technologies has unveiled a financing solution for small businesses, which aims to counter the ...
Latest News
HoloBike, a holographic training bike that simulates trail rides in lifelike 3D, is aiming to ...
HCM promotional features
Sponsored
Coaching workshops from Keith Smith and
Adam Daniel have been designed to empower
your team and transform your service
HCM promotional features
Sponsored
GymNation is pioneering the future of
fitness with software specialist Perfect
Gym providing a scalable tech platform
to power and sustain its growth
HCM promotional features
Sponsored
Operators, prepare to revolutionise the way members connect with personal
trainers in your club, with the ground-breaking Brawn platform.
HCM promotional features
Sponsored
Francesca Cooper-Boden says
health assessment services can
boost health club retention
HCM promotional features
Sponsored
The partnership between PureGym and Belfast-based
supplier BLK BOX is transforming the gym floor
HCM magazine
With the industry experiencing a huge swing towards strength training, researchers recommend continuing to make the case for cardio
HCM magazine
What needs to happen to integrate physical activity with
healthcare? Leaders in the sector share their thoughts
HCM magazine
Consumers’ growing love of strength training is to be welcomed, as this long-neglected modality has a renaissance, however, it’s vital we continue to make the case for cardio
HCM magazine
The European fitness sector is beating pre-pandemic numbers according to the 11th annual European Health & Fitness Market Report 2024 from Deloitte and EuropeActive, as Karsten Hollasch reports
HCM magazine
HCM People
Ross Stewart Campbell
CEO, BeyondActiv“We have a fantastic opportunity in front of us to realise our vision of a happier and healthier world”
Read the latest issue
Featured supplier news
Complaints about group exercise have become a thing of the past for the Reynolds Group
thanks to its partnership with CoverMe, a digital platform that simplifies group exercise
and PT management for clubs and instructors.
Featured supplier news
Places Leisure is a leading leisure centre operator with a mission to create active places
and healthy people for communities to thrive.
Company profiles
For over 30 years Innerva, part of Shapemaster Global have been manufacturing specialist dual-function power ...
Company profiles
ServiceSport (UK) Ltd specialises in maintaining, servicing and re-manufacturing all brands of cardiovascular and resistance ...
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Property & Tenders
Grantham, Leicestershire
Belvoir Castle
Property & Tenders
Diary dates
23-24 May 2024
Large Hall of the Chamber of Commerce (Erbprinzenpalais), Wiesbaden, Germany
Diary dates
19-19 Sep 2024
The Salil Hotel Riverside - Bangkok, Bangkok 10120, Thailand
Diary dates
01-04 Oct 2024
REVĪVŌ Wellness Resort Nusa Dua Bali, Kabupaten Badung, Indonesia
Diary dates
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